Hello, I am Vivian

I’m a mixed-methods UX researcher with 5+ years of experience. I bring both rigor and empathy to complex systems, especially those that shape how people learn, work, and make sense of data.

Trained in Human-Computer Interaction, skilled in both qualitative & quantitative methods
Experienced regulated domains like EdTech and Civic Tech.
Thrive in cross-functional teams where research shapes strategy
Build research systems—from GitHub workflows to OpenAI-powered prototypes
Transform ambiguous and complex problems into clarity, bringing together research, design, and technology to create thoughtful, ethical, and impactful systems.

My Key Strengths

Mixed-Methods Research Expertise I bring solid research rigor in both qualitative and quantitative methods, generative and evaluative research by synthesizing user insights and modeling user behaviors.

Rigor & Empathy I bring both methodological rigor and human-centered empathy to uncover insights and drive solutions for complex sociotechnical challenges.

Translating Complexity into Clarity I am able to synthesize ambiguous user needs, technical constraints, and business goals into clear insights and action plants.

Systems Thinking I excel at zooming out and understanding how systems, power structures, and contexts shape user experience.

Implementation Mindset I have a strong understanding of technical constraints and feasibility, and able to approach research with implementation in mind.

Data Fluency & Visualization I am skilled in presenting data through visualization for research, analysis, and storytelling purposes, using tools like Python, R, Tableau.

Cross-Functional Collaboration I have collaborated with designers, PMs, engineers, and researchers in Agile environment.